Effective date: April 17, 2026 · Last updated: April 17, 2026
This is a placeholder based on standard SaaS ToS language. Final legal language will be reviewed by counsel before general rollout.
Clearline Standards provides a pickup-verification and dispute-evidence service for restaurants accepting third-party delivery orders. We provision a Google Sheet, a capture page, a counter-card PDF, and dispute-evidence PDFs.
Accounts begin with a 30-day free trial, no credit card required. After the trial period, paid plans apply as follows:
Founding Members (the first 100 signups) are priced at $19/month, locked for 12 months from signup date. Subsequent pricing adjustments follow our standard 30-day notice requirement. After the initial 12-month period, pricing may transition to then-current standard rates. Signups made after the 100th Founding Member slot is filled are priced at $49/month at the standard rate.
You may use the service only for legitimate pickup documentation of orders placed at your restaurant. You may not submit photos that contain information unrelated to a pickup, abusive content, or content that violates another party’s rights.
You are responsible for: (a) informing staff and drivers that pickup photos are being captured, (b) training staff on the pickup flow, (c) submitting dispute evidence you receive from us via the platform’s own merchant portal — we do not submit disputes on your behalf.
The dispute-evidence package is a factual record produced from your own pickup log. It is not legal advice. Outcomes of disputes are determined by the delivery platform, not by Clearline Standards.
Our handling of your data is governed by our Privacy Policy. You retain all rights to your individual pickup records. You grant Clearline Standards a perpetual, worldwide, royalty-free license to compute, publish, and license to third parties aggregated, anonymized statistics derived from your pickup records — including but not limited to regional dispute rates, per-platform chargeback frequencies, cuisine-level anomaly patterns, and hashed cross-restaurant driver behavior patterns. No individual restaurant, driver, or customer is identified in any aggregated output.
We aim for high availability but do not warrant uninterrupted service. Scheduled maintenance and unforeseen outages may occur.
You may cancel at any time by emailing clearlinestandards@gmail.com. On cancellation, we retain records for 12 months and then delete or anonymize them per the Privacy Policy.
To the fullest extent permitted by law, Clearline Standards’s aggregate liability under these Terms is limited to the amount you paid us in the 12 months preceding the event giving rise to the claim.
These Terms are governed by the laws of the State of California, without regard to conflict-of-laws principles. Disputes will be resolved in Stanislaus County, California.
We may update these Terms; material changes will be emailed to account contacts at least 14 days before taking effect.